ABOUT
Strategic Transformation Leader |
Business Operations Strategist
Strategic transformation leader with a proven track record in driving operational excellence, fostering growth, and leading successful change, project, and programme management initiatives. Skilled in dynamic leadership, orchestrating transformations that deliver measurable results and drive organisational success
SKILLS
Areas of Expertise
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Programme and Project Management (PPM)
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Change Management
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Portfolio Management
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Operational Excellence and Management
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Strategic Planning and Execution
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Business Transformation and Technology Change
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Stakeholder Management and Cross-functional Collaboration
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Risk Management and Governance
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Supplier Relationship Management
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Process Improvement and Problem Solving
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Shared Services and Outsourcing
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Communication and Leadership
2006 – Present
Strategic Transformation Leader and Programme Management Specialist /
Vanusha Consulting
Driving Operational Excellence and Strategic Transformation
» Operational Leadership:
- Target Operating Models: Designed and implemented models to drive efficiency, strengthen governance, and foster cross-functional collaboration
- Strategic Initiatives: Successfully led enterprise-wide process optimisation and system migrations, ensuring seamless execution and measurable results
» Strategic Business Management:
- Business Frameworks: Developed and embedded management frameworks, streamlining processes and optimising resource allocation to support growth
- Financial Oversight: Strengthened financial control frameworks, improving strategic planning, budget management, and organisational performance
- Workforce Optimisation: Led workforce planning to align resource strategies with organisational objectives, boosting efficiency and elevating performance
» Portfolio, Programme and Project Management (P3M):
- Strategic Alignment: Delivered programme management solutions that align corporate strategies with project execution, ensuring measurable impact and tangible business benefits
- High-Impact Projects: Managed end-to-end delivery of complex, high-budget projects, such as system consolidations and mobile app development, ensuring on-time completion and stakeholder satisfaction
- Change Management: Directed transformative initiatives, including data migrations and CRM implementations, enhancing operational efficiency and customer engagement
- Portfolio Oversight: Ensured initiatives are prioritised and aligned with strategic objectives to maximise organisational value
» Governance and Compliance:
- Regulatory Compliance: Strengthened compliance frameworks for technology and financial services, improving risk management practices and ensuring adherence to industry standards
- Process Improvement: Led automation and process streamlining initiatives to enhance operational effectiveness, support data-driven decision-making, and improve business outcomes
2025
Senior Consultant /
Available
2006 - Present
Various Roles
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Esher Advisory: Senior Consultant, Programme Manager
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HSBC: Senior Specialist Finance Transformation
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ICBCS: Investment Banking Business Manager
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HSBC: Business Analyst Global Banking & Markets
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Barclays IB: Financial Planning & Analysis
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Barclays Wealth: Finance Specialist
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Standard Bank Group: Payroll Accounting Specialist
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Silchester Intl Investors: Finance Manager
WORK EXPERIENCE
EDUCATION
Chartered Global Management Accountant
CIMA
Certified Practising Accountant
CPA Australia
CERTIFICATIONS
Management of Portfolio Practitioner (MoP)
Managing Successful Programme Practitioner (MSP)
PRINCE 2 Practitioner
Change Management Practitioner (APMG)
Digital Finance Mastery Level Certification (CPA Austarlia)
PROJECTS
LET'S WORK TOGETHER
Maximise Potential Achieve Excellence
Customer Loyalty Acceleration
Led the strategic initiative to improve customer loyalty by implementing a structured Customer Satisfaction Panel and dashboard, enabling better feedback monitoring, actionable insights, and data-driven decisions, with a focus on reducing negative customer interactions for a major UK business.