ABOUT
Strategic Transformation Leader |
Business Operations Strategist
Strategic transformation leader with a proven track record in driving operational excellence, fostering growth, and leading successful change, project, and programme management initiatives. Skilled in dynamic leadership, orchestrating transformations that deliver measurable results and drive organisational success
SKILLS
Areas of Expertise
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Programme and Project Management (PPM)
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Change Management
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Portfolio Management
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Operational Excellence and Management
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Strategic Planning and Execution
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Business Transformation and Technology Change
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Stakeholder Management and Cross-functional Collaboration
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Risk Management and Governance
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Supplier Relationship Management
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Process Improvement and Problem Solving
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Shared Services and Outsourcing
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Communication and Leadership
2006 – Present
Strategic Transformation Leader and Programme Management Specialist /
Vanusha Consulting
Driving Operational Excellence and Strategic Transformation
» Operational Leadership:
- Skilled in designing and implementing Target Operating Models to drive efficiency, enhance governance and foster cross-functional collaboration. Proven track record in leading complex strategic initiatives, including enterprise-wide process optimisations and system migrations, with a focus on seamless execution.
» Strategic Business Management:
- Organisational Design: Developed and implemented business management functions and frameworks, streamlining processes and optimising resource allocation to support growth and strategic goals.
- Financial Oversight: Established robust financial and operational control frameworks, enhancing strategic planning and budget management.
- Workforce Optimisation: Led strategic workforce planning initiatives to align resource strategies with organisational objectives, elevating performance and efficiency.
» Programme and Project Management (PPM):
- High-Impact Projects: Managed end-to-end projects with substantial budgets, such as system consolidations and mobile app development, ensuring timely delivery and strong stakeholder engagement.
- Change Management: Directed transformative initiatives, including data migrations and CRM implementations, improving operational efficiency and customer engagement.
» Governance and Compliance:
- Regulatory Compliance: Strengthened technology and financial services compliance frameworks, enhancing risk management practices to ensure adherence to industry standards and bolster operational resilience.
- Process Improvement: Led automation and process streamlining to boost operational effectiveness and support informed decision-making.
2022 – Present
Senior Consultant /
Esher Advisory
2006 - Present
Various Roles /
Financial Services
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HSBC: Senior Specialist Finance Transformation
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ICBCS: Investment Banking Business Manager
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HSBC: Business Analyst Global Banking & Markets
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Barclays IB: Financial Planning & Analysis
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Barclays Wealth: Finance Specialist
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Standard Bank Group: Payroll Accounting Specialist
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Silchester Intl Investors: Finance Manager
WORK EXPERIENCE
EDUCATION
Chartered Global Management Accountant
CIMA / Membership: Full ~ Active
Certified Practising Accountant
CPA Australia / Membership: Full ~ Active
CERTIFICATIONS
Management of Portfolio Practitioner (MoP)
Managing Successful Programme Practitioner (MSP)
PRINCE 2 Practitioner
Change Management Practitioner (APMG)
Digital Finance Mastery Level Certification (CPA Austarlia)
PROJECTS
LET'S WORK TOGETHER
Maximise Potential Achieve Excellence
Customer Loyalty Acceleration
Led the strategic initiative to improve customer loyalty by implementing a structured Customer Satisfaction Panel and dashboard, enabling better feedback monitoring, actionable insights, and data-driven decisions, with a focus on reducing negative customer interactions for a major UK business.